Ottawa: 613-238-3311 (available 24/7 in English and French)
Outaouais: 1-866-676-1080 (available 24/7 in English only)
Within city of Ottawa: 613-722-6914 (available 24/7 in English and French)
Outside city of Ottawa: 1-866-996-0991 (available 24/7 in English and French)
Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French. This service is 2SLGBTQ+ friendly. Visit kidshelpphone.ca for more information.
Text with a crisis responder: text CONNECT (for English) or PARLER (for French) to 686868 (available 24/7)
Phone counselling: 1-800-668-6868 (available 24/7 in English and French, may also be available in other languages)
Live chat: visit kidshelpphone.ca/live-chat-counselling (available every day from 7pm to midnight ET in English and French)
LGBT YouthLine is a 2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth (29 and under) across Ontario. This is not a crisis line. Contact this organization if you would like support from 2SLGBTQ+ youth (16-29).
Text: 647-694-4275 (available Sunday to Friday, from 4pm to 9:30pm in English)
Live chat: visit youthline.ca (available Sunday to Friday, from 4pm to 9:30pm in English)
Unsafe at Home Ottawa is a secure text and online chat service for women and members of 2SLGBTQ+ communities who may be living through violence and abuse at home.
Visit unsafeathomeottawa.ca to chat online or text 613-704-5535. See hours of operation below.
Monday
2 PM – 9 PM
Saturday
4 PM – 9 PM
Tuesday
2 PM – 9 PM
Sunday
closed
Wednesday
9 AM – 4 PM
Thursday
2 PM – 9 PM
Friday
2 PM – 9 PM